With the check for the last payment of my bathroom renovation project enclosed, I wanted to take this opportunity to tell you that you that working with your design and construction teams far exceeded my expectations. Chuck, Ana, Ryan, David and Manny were a pleasure to work with on this project and they represent your firm and their professions well.
With this being my first home renovation project, I already had some reservations about it. And, hearing the experiences of friends and colleagues with similar projects only multiplied my misgivings. In hindsight, I can say the smartest step I made in this project was to walk into your showroom in December and start working with your team. Each of them entered my project when I was about to start the construction phase and a number of decisions had yet to be made. Each of them stepped in and their work maintained the continuity we were trying to recapture. They all provided a degree of professional and polished insight, experience, expertise, and advice that was truly unexpected and gave me the reassurance I needed to move forward with my project. I truly believe that their efforts to truly understand client’s needs beyond blueprints and schedules makes your firm standout as unique. The results of their efforts are very impressive and I’ve received compliments for the redesign and reconstruction. Indeed, I would recommend your team without hesitation.
I am hopeful that sometime this spring, I can start planning a kitchen renovation project with your team. Please convey to everyone my appreciation for all of the help to me and my good wishes for a superb year ahead.
I was standing in my breathtaking gorgeous Bradco – designed kitchen the other day, and it occurred to me that I had done something terrible – I had neglected to write to you sooner and let you know how much we appreciate the man who created our dream kitchen for us.
You went so far above and beyond what we would have expected in customer service. Whether it was staying until the wee hours and planning out our entire kitchen, cabinet by cabinet, or making one of many trips out to Orange County and standing in the cement shell of the kitchen making plans by flashlight ( no joke ), or putting out mini and major “fires” as they “flared up,” Fred was always courteous and friendly.
And extremely competent, as I am sure you well know. The kitchen is so easy to use and has such a wonderful feeling and flow, on top of being absolutely beautiful. And Fred had some serious vision in order to see through what was originally there – all sorts of 1970’s appliances and rotted cabinets. The kitchen now resembles nothing of what it was before, thank goodness, thanks to your gift of seeing what can be done.
We would not hesitate to recommend Bradco to anyone and everyone we know who is planning a kitchen/bathroom project. We cannot say enough.
Dear Michael, Amelia, Roberto & All the Bradco family,
Thank you so very much for the beautiful and thoughtful gifts! Of course they’re perfect in the new kitchen! Happy New Year and congrats on your new location. We’ve really enjoyed working with you and look forward to doing so again.
Thank you for the courteous and professional service your company has shown during our kitchen and bath remodel. Always on time, good communications, delivered what they promised and a job nicely done.
Thank you, for your outstanding service and all your wonderful ideas. Now the kitchen is the center of our house. Angelica loves the Ceaserstone counters with the tumbled stone backsplash.The guys from Bradco are just so nice to work with.
Dear Michael: It was in May that a final contract was signed and agreed upon to commence work on the remodeling of our kitchen and master bathroom. At that time it was the culmination of much research by my wife, and sometimes me tagging along, for the last 2 1/2 years. I was also convinced it was the right decision on how the kitchen was to be done as to the other options we had explored. My wife is tremendously thorough and had looked into all different ways to redo a kitchen before meeting you the first time. It was after that meeting that she was convinced she had found the person to work with on this project. I was then summoned to meet you and validate this decision. The following is a synopsis of what transpired after that day. We have done considerable work to our house since we first purchased it some 27 years ago and as such have had many dealings with contractors and alike that have made proposals we couldn’t refuse. I don’t think we have missed any room in our house, or for that matter outside as well. I guess you could say we have constantly tried to improve what we thought, at the time , the most beautiful house ever built. The moral of this expose is that I don’t think we ever got what we were promised. The stories are too gruesome to retell and as I’m getting into my senior years I really try to forget what has transpired in the past and look forward to the future. And so with much trepidation I signed the contract with Bradco Kitchens and Bath to make our kitchen beautiful again. I even went so far as to suggest that we put in a late clause if you could not complete the job in a suitable manner time wise. You were so convincing that it was not going to be a problem that I decided, much to my amazement, to go along one more time to see if we had finally found the right man for the job. Michael, your team of artists, and I mean that sincerely, overwhelmed us right from the start. They showed up for work on the first day and did not stop until they had accomplished what had been promised. I cannot spell all their names but I made it a point to inform you of how terrific these guys were. Roberto was always on top of things and when any questions arose he took care of them immediately if not sooner. He is truly a jewel and if I were to go back into business he would be my first employee. Since I am somewhat fastidious when it comes to picking up after a mess, I was pleasantly surprised when your men would show up at the end of the day and take away the trash. That was great. In addition, even at the very end when sometimes a lackadaisical attitude appears, your people were right on time and making sure that we were taken care of right up to the end. Thank you. If at any time you would like to bring people over to show them what you did, we would be happy to make the kitchen available. Our master bathroom is wonderful as well and was completed without incident and is open for inspection. Please feel free as well to have anyone call us for a recommendation and to confirm that we actually wrote this letter of satisfaction. If we ever need some work done in the future, and you know my wife, you will certainly be the ones we call. Without exception. Thank you Thank you Thank you!
We worked with BradCo about a year ago for a full kitchen remodel. We have custom cabinets, quartz countertops, and all the appliances and goodies that we wanted. My wife still loves to show off the easy-close drawers and cupboards when people come over.
Working with the BradCo folks was great — they made the entire process very easy. We were shown the complete range of options, were able to visualize what the kitchen would look like when done, and had all of our questions answered. While we dealt with a few different people there, Michael, the owner, took an active interest in our project to ensure that things were good from start to finish.
We’ve had our kitchen for about 9 months now and could not be happier!
We had our kitchen done by Bradco some time ago. One of the drawers did not close properly anymore. I did not get to call them right away and when I called they where closed already so i could not talk to anyone in person, so I left a message on the general mailbox. It was on a Friday. I did not expect a call till the week after, but the next day in the morning we got a call from Michael the owner himself. He remembered who we were and assured us that he would send someone out to look at the problem. Already on Monday we got a scheduling call. One of their installers came out looked at the problem, the drawer was apparently off the track, fixed it and that was it. No charge, no hassle, no headache. These guys are great
We recently completed our Kitchen remodel with Bradco kitchens and we want to tell everyone that it was a pleasure to deal with them. From the owner Michael to all his staff we where never disappointed. We where told upfront that a kitchen remodel is always a little stressful. Well, go to Bradco and they will prove you wrong. The price was right, their cabinetry is of high quality, and everything was on time and budget. Thank you Bradco for the great kitchen you provided for us. Also special thanks to Charlie from B&R Construction who managed the actual construction work and Ana our Designer for her diligent handholding.
We love you guys.
You hear all those horror stories about redoing this, redoing that. I have to say that I was blown away with the staff at Bradco Kithcen and Bath. I was considering a redo in quite a large downstairs bathroom. I am a female doctor living alone and know the difference between arteries and veins, however knowing what wood to use for the cabinet, product for contertops, I have no idea! I am thrilled to have found this terriffic place to be able to let my gaurd down and not feel pressured for a sale, or degraded for asking questions and getting that ” oh you don’t need to concern yourself with that”. The entire staff made me feel like I was part of their family and only what was good enough for them would be good enough for me! I cannot tell you how inpressed I was with their “green ” knowledge and awareness of what kind of chemicals are used in making of cabinets. I have no idea formaldehyde was used in cabinet making. Well not for Bradco! Not only am I completely satisfied with the job Bradco did for me I have recommened them to a number of others and will continue to do so. Thanks Bradco!